When a user is logged into your online booking and goes to 'My bookings' in the menu they can see the following information. This saves your customer service a lot of time when users can self service.

My Bookings

Information on the page

Icons

  • Waitng-lists can be un-registered by clicking the relevant name button
  • Links you to a map with the facility
  • Shows the instructor
  • The invoice has outstanding balance and the link downloads the updated invoice and information
  • When there is outstanding balance and your company is using the credit card function the trailing text will say 'Invoice (Pay)' and the customer can, by clicking the link, pay the outstanding amount directly in her account
  • The invoice is paid and the link downloads the updated invoice and information
  • Opens up to show the last 5 lessons and the coming 10
  • The user did not attend the lesson
  • The user attended the lesson
  • The user cancelled the lesson
  • The user cancelled the lesson and can 'un-cancel' it again
  • The user can cancel the lesson

Qualifications

  • The qualification/proficiency is not met
  • The qualification/prerequisite is not met and blocks the next level
  • The qualification is met

Please note that customers can only see what you have made publicly available

  • By checking 'Activity' 'Timetable' in your super-user control panel!
  • and the course end date must not be passed

Eg. if the user has registered but 'Timetable' is not checked or the course has ended the user cannot see this registration.

Timetable checked